Request priority
This is a Emergency Ticket
What are we working on today?
Preferred Cellular Supplier or Account
Is this from a Business or Personal account? Which supplier?
Which account are we putting this line in?
What is the mobile telephone number we are working with?
When is the user returning?
What is the preferred area code?
Color Preference? Storage (128GB etc)?
Chargers, Cases?
Lets make sure the accessory is compatible
Apt, Suite, Unit?
Please enter the details of your request. A member of our support staff will respond as soon as possible.
If you need a new one, please let us know.
This is the device's ID, found in settings or in packaging.
Name and Direct Phone # of the local point of contact
When can a tech come on-site?